Sports & Entertainment

Business Need

Better visibility to cyber threats with the right information for remediation and continual, complete security protection.


Field Effect’s Covalence® threat monitoring, detection, and response platform.


“We’re not cyber security experts and really had no way to recognize suspicious activity early enough or even understand the right actions to defend against an active cyber attack.”

The Overview

Headquartered at TD Place stadium and arena complex at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) owns and operates the Canadian Football League’s REDBLACKS and the Ontario Hockey League’s Ottawa 67s.

Joining OSEG in 2014, Director of IT Pete Chamberlin helped build OSEG’s first IT network.

After a ransomware incident several years ago, Pete needed better visibility to cyber threats targeting OSEG’s operations. He chose Field Effect’s Covalence® threat monitoring, detection, and response platform.

The Company

Creating the best sports and live event experiences for Canada’s capital city may sound like a daunting goal. But OSEG makes it look easy.

Through a partnership formed with the city of Ottawa, OSEG not only owns and operates the REDBLACKS and 67s, the organization also manages and operates all of the facilities at Lansdowne Park — a vibrant district that includes live, work, and play areas with a 40-acre park.

The Challenge

For Pete, the ransomware incident was a wakeup call. He realized he needed a much better view across everything that was happening in his network.

While OSEG’s network perimeter was protected through a firewall and there was backup and recovery services in place, he lacked comprehensive cyber security.

He needed the technology, tools, and support that would provide the visibility to stay ahead of cyber threats.

The Solution

After seeing a demo of Field Effect’s Covalence MDR platform, Pete was sold.

“Once we started using Covalence, the difference was immediate,” he says. “Through the ARO alerting and reporting, I can see what is urgent and have the confidence there are cyber security experts by my side identifying and recommending the best actions to take.”

Covalence also eliminated risk from potential software vulnerabilities. “We don’t always have the time to track all software vulnerabilities, patches, or new versions of software needed. This is where Covalence provides a big advantage. Using Covalence, we now have that insight and can manage the patch or the update.”

The Results

Gained 100% visibility to threats and vulnerabilities across OSEG’s IT infrastructure.

Improved patch management by 100% — put proactive software update and patching program into place.

Realized 90% time savings through efficient incident response and remediation.

“Choosing Covalence was one of the best decisions for our organization. We have the confidence we’re staying ahead of threats and empowered with the information to respond.”

Pete Chamberlin
Director of IT
The Ottawa Sports and Entertainment Group (OSEG)